74%Portland Square Hotel  

The interior design is outstanding and I like the candels smelled wonderful. It gave character to the Hotel. It was the cheapest and best located Hotel I could ever get so near Broadway and Times Square. Loved that its neighbour was a church! Loved the contrast. Ok, room.

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by fredrika7774806 – posted on Sep 30, 2008

1

We paid extra money to have the 3-bed room. Problem is, there is no 3-bed room at the Portland Square. Rather than giving us money back that we didn't have to spend, they just told us we were out of luck. Thanks Hostelworld for providing a non-accurate description of the room. This should be... more We paid extra money to have the 3-bed room. Problem is, there is no 3-bed room at the Portland Square. Rather than giving us money back that we didn't have to spend, they just told us we were out of luck. Thanks Hostelworld for providing a non-accurate description of the room. This should be checked before continuing to falsely advertise to your customers and having them pay more money than they should have.close

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by justinleedavis2318 – posted on Jul 22, 2008

1

THEY FORCED ME TO PAY THE TOTAL PRICE, ALTHOUGH I PAID 10% OF DEPOSIT / DOWNPAYMENT IN HOSTELWORL.COM

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by brenxmx1392 – posted on May 26, 2008

1

Very good location and clean!! I will comeback again someday!!

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by juan-jovial6848 – posted on May 18, 2008

1

we paid $3 for our left luggage locker but when we realised we left something inside our bags by accident 5 minutes later we had to re-pay the $3. This made us feel like we had been taken advantage of....this after the three of us had spent $1200.00 in their hotel in the previous four... more we paid $3 for our left luggage locker but when we realised we left something inside our bags by accident 5 minutes later we had to re-pay the $3. This made us feel like we had been taken advantage of....this after the three of us had spent $1200.00 in their hotel in the previous four nights!!!talk about a cheek! also the hostel work web site price was exclusive of taxes..so for us peps who live in the world of prices inclusive taxes there was a unwelcome increase in price...close

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by jacksgoneastray5988 – posted on Mar 27, 2008

1

Good room clean and comfortable , very convenient place, near Central Park. One dark point : service rather different from one employee to another. Generaly speaking, they were a bit "artificials" and cold

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by louiscouaillier2586 – posted on Mar 25, 2008

1

The room is just like a depot; it is not warm and bright.And the staff has no patience.

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by sonjahou7736 – posted on Jan 7, 2008

2

Check-in time not until 3 pm which I think is a little late. Not very friendly staff, no smiles, no helpful attitude, did absolutely not make you feel very welcome. Lousy security at nighttime, no guard, noone at reception, one could just easily walk in. Rooms are ok, nice style and clean, but... more Check-in time not until 3 pm which I think is a little late. Not very friendly staff, no smiles, no helpful attitude, did absolutely not make you feel very welcome. Lousy security at nighttime, no guard, noone at reception, one could just easily walk in. Rooms are ok, nice style and clean, but missed hairdryer and more towels. There was only one tiny towel. The hotel has very good potential so its a shame that the staff is no non-hospitable.close

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by helenemk7371 – posted on Dec 30, 2007

1

Hotel was definitely not as described. Bathroom unclean and not secure. Room was inadequately sized - no room for your bags. Better accommodation and pricing is found across the road (Quality Hotel). Do not recommend Portland at all.

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by lauraw1879805 – posted on Dec 22, 2007

1

I think everybody can access the hotel and go to any room without any security guards or people watching. Then the price I found it too high for the type of accomodations. Whats more the pics in the internet are far different from what you ultimately get.

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by patricioduco7789 – posted on Dec 21, 2007

1

for the most part the staff were very friendly, helpful and efficient. one staff member was incredibly rude and insisted that my booking was incorrect and that i was not booked in for nights. i was, and she offered no apology for the hotels mistake, still maintaining it was my fault when she... more for the most part the staff were very friendly, helpful and efficient. one staff member was incredibly rude and insisted that my booking was incorrect and that i was not booked in for nights. i was, and she offered no apology for the hotels mistake, still maintaining it was my fault when she clearly had the correct booking on her screen. our key cards were not renewed and when asked do so she was again incredibly rude. for this reason only i shall not be recommending your hotel and will certainly add this to my review on hostelworld.comclose

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by masoncaroline1159 – posted on Dec 9, 2007

1

the room was really really tiny for the price, but i guess being on the theater district location makes up for it

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by jeremy-hhh – posted on Mar 10, 2007

8

Excellent location, just steps to Times Square, good heating, clean, room, eficiemt & helpful housekeeping, friendly staff, small rooms but more than adequate for a reasonable price in such a great location. Highly recommended !

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by safari4729 – posted on Feb 3, 2007

1

Most of the staff was fine, but a couple are needing more training on customer service skills. It was a place I'd visit again, for sure. The price was excellent.

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by amyjofor – posted on Jan 29, 2007

1

The lobby was artistic & festive. The room was small for double bed. size was @ 11x11 or smaller w/a sink in it. The room was clean w/a nice duvet & comforter w/supportive pillows. The white duvet color choice was brave for NYC conditions! The shared bath was clean, however, it lacks... more The lobby was artistic & festive. The room was small for double bed. size was @ 11x11 or smaller w/a sink in it. The room was clean w/a nice duvet & comforter w/supportive pillows. The white duvet color choice was brave for NYC conditions! The shared bath was clean, however, it lacks character or a sink. I beleive this hotel is worth the value of 100/nite. If you want Times Square action, this is a good, safe, clean bet. There is a good diner & convenient store across the street & an ATM & internet in the lobby for convenience.close

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by lori-i – posted on Dec 4, 2006

1

I felt very claustrophobic in the single room I'd booked, there was literally only enough room for a single bed and a wash basin. Would not recommend this property if you are sharing the ensuite facilities. Wasn't very impressed at all and ended up changing hotels.

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by jchristie – posted on Nov 15, 2006

4

Great location but very average for the money. I guess that is just how it is in expensive NYC.

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by gavin2820 – posted on Oct 4, 2006

2

The rooms we're really old, basic and dirty. chewing gum on the carpet in our room and window held in place with cardboard. The whole hotel is also decorated in dark brown, which makes it look dingy. Great location is its only reedeming feature

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by grant6986 – posted on Oct 2, 2006

1

Loved this Hotel, Location is great could not have wished for better. Staff were very friendly and helpfull.

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by Carmen4612 – posted on Sep 19, 2006

2

we called to front to rent a dryer and they said to bring soon but didn't. there was no dryer after calling back. their shampoo was already used.

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by yopp5 – posted on Sep 17, 2006

2

The only negative point was that there was no toilet paper in the bathroom on our floor for two days. But after we informed the front desk it was refilled immediately. Maybe it would be helpful to check the bathrooms once a day to avoid such problems.

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by CBorckho – posted on Aug 16, 2006

2

DO NOT GO TO THIS HOTEL! THEY DIDN'T RECOGNIZE ME THE 10% DEPOSIT I PAID SO I PAID 10% MORE! VERY BAD ROOMS, VERY BAD STAFF, ONLY GREAT LOCATION NEAR TIMES SQUARE.BUT DO NOT STAY THERE, REALLY!!

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by Marcosev – posted on Jul 27, 2006

3

This place was great! I'll definately be staying here next time I come back to New York. The rooms were clean, but very tiny. The best part about staying here is that Times Square is 30 seconds away after you step out the hotel. A very convienient location.

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by kswan2644 – posted on Jul 21, 2006

2

I would recommend hotel. Room small but cosy. Had a/c, TV and basin. Location perfect.

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by moniqueholyer – posted on Jul 9, 2006

7

Not bad, but not good also. In a nutshell, I would rather prefer to try a new hotel in a next trip to New York instead of going to Portland hotel again. If the cost would be the half of the current rates, it would be good value for money; in the current conditions, I think is not good enough....

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by Jguaj – posted on Jul 5, 2006

1

Shared Bathroom was so small and One single room too.

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by Okblue – posted on Jun 7, 2006

1

location is great, right in the heart of things. staff very helpful, would without a doubt stay at hotel again.

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by jenmakei – posted on Mar 22, 2006

1

the most fantastic location to stay in New York! And if you are a theatre fan the world is your oyster..... best value for money on any city trip we ever had.

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by Lockhar – posted on Feb 20, 2006

1

Absolut great location.... few steps from times square. 24hour hotel reception... very nice from the outside, old from the inside, but all right and very clean... can only recommend it

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by datan – posted on Feb 19, 2006

1

Great place to stay. Everything is close. Go, leave your stuffs in the hotel, and start enjoying the Big Apple!

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by AlejandroZeind – posted on Jan 19, 2006

7

Nice place for resting after a long journey. Placed at a very strategic and convenient location. If you just to have a proper place to spend the night, this hotel is sufficient. Your main objective is probably to look at the city rather than staying in your hotel room.

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by slshee – posted on Jan 16, 2006

1

The room was a lot smaller than we had expected, which was fine because we were there to spend time in NYC, not to stay in the hotel. It was really close to the subway and to restaurants, which saved us a lot of time. Really, the only problem that I had was that I booked online and it gave the... more The room was a lot smaller than we had expected, which was fine because we were there to spend time in NYC, not to stay in the hotel. It was really close to the subway and to restaurants, which saved us a lot of time. Really, the only problem that I had was that I booked online and it gave the option to choose any hour to check in; when we got there, we found out that we could not check in until 3pm.close

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by andie1 – posted on Jan 4, 2006

1