53%Hotel Samrat  

The flight arrived about 2 hours late. NO ONE WAS THERE TO MEET ME! There was no answer at the phone number! It was the middle of the night so I had to get another hotel close by and it cost $178 but I was desperate to not be on the streets of Bombay late at night. I hope I am not charged for... more The flight arrived about 2 hours late. NO ONE WAS THERE TO MEET ME! There was no answer at the phone number! It was the middle of the night so I had to get another hotel close by and it cost $178 but I was desperate to not be on the streets of Bombay late at night. I hope I am not charged for the Samrat. They didn't keep their side of the bargain to pick me up and it cost me a lot of money. Will Dunn jmwdunn@juno.comclose

Did you find this review helpful? Yes No

by jmwdunn7050 – posted on Nov 16, 2008

1

The shhhhhole of mumbai...They suppost to pick us up from the airport, didn't do it but let us pay for it, by holding the money on our creditcard. Never bin there but payd fot 3 nights for 2 persons... dont ever go there....

Did you find this review helpful? Yes No

by Jaelvanott – posted on Nov 12, 2008

1

DO NOT STAY HERE.. the paint was peeling off our walls, cockroaches roamed the room (big cockroaches), filthy, even room service was rubbish, the bedding was a thin sheet and the air con blasted out like the antarctic!! We hated it!

Did you find this review helpful? Yes No

by Ceej – posted on Oct 18, 2008

6

read some poor ratings on net but it suited my budget so i tried it, very happy, u get what u pay for. staff very friendly and helpful.

Did you find this review helpful? Yes No

by sdill712885 – posted on Sep 25, 2008

1

Please avoid this hotel at all costs. It is down right filthy and the staff are rude. No hot water, smells of dampness, small rooms, filthy sheets! Say no more

Did you find this review helpful? Yes No

by daveyowens – posted on Jul 28, 2008

2

Tried to fool us right away, asking 4000 rupies for airport pickup. I was lucky i was handy with the farers..the total is 1500 not 4000. Had a lot of probs getting the third bed. I got a dirty matress only. No warm water for shower. Dirty beds (linen used by who-knows-how-many)... The only...

Did you find this review helpful? Yes No

by vanjkos – posted on Jul 20, 2008

2

Fantastic ! Real Value For Money ! Centrally located near markets and accessible to public transport like trains ( station one minute away ), buses, cabs. Very friendly staff, worth the price for sure and the staff helped with my trip sorting out ,plane tickets at no extra cost, neat and clean... more Fantastic ! Real Value For Money ! Centrally located near markets and accessible to public transport like trains ( station one minute away ), buses, cabs. Very friendly staff, worth the price for sure and the staff helped with my trip sorting out ,plane tickets at no extra cost, neat and clean room, very safe and secure place, quick service , good food, wifi was working in lobby. The room was comfortable, had A/C, bath/wc , TV, refrigerator , telephone and was clean enough, and it was very reasonable for Mumbai .Service was superb--fair, honest, kind. I was confused by the various reviews but after stayed there I'd strongly recommend it and especially at that price.A great bargain ! - Davisclose

Did you find this review helpful? Yes No

by ShaneDavis – posted on Jul 19, 2008

1

hotel samrat is filthy, we had no hot water, it smelled atrocious, i cannot stress how awful it was.

Did you find this review helpful? Yes No

by jen-ruddock8689 – posted on Jun 12, 2008

2

Staff didnot know anything about us hotelreserved that why was big problem get such a room what we was reserved and also same prize whict was reservet. We was used pay more than this sum, which was i reserved. I standard room was terrible and also dusch donot work. Staff was however very...

Did you find this review helpful? Yes No

by mikko-uuttu8745 – posted on Jun 10, 2008

1

as god as it gets

Did you find this review helpful? Yes No

by Osmund – posted on Jun 6, 2008

17

Because of the location Near Khar-Railway station easy to access by train or Taxi.

Did you find this review helpful? Yes No

by shuhei6151 – posted on May 7, 2008

3

BEWARE??BEWARE??BEWARE!!!This place is SCAM central!! I should have listen to the other travel posts. PLEASE BEWARE of this place. They refused to put the deposit from hostel world towards the payment and came up with all kind of RIDICULOUS fees at the end of the stay. I had an emergency and... more BEWARE??BEWARE??BEWARE!!!This place is SCAM central!! I should have listen to the other travel posts. PLEASE BEWARE of this place. They refused to put the deposit from hostel world towards the payment and came up with all kind of RIDICULOUS fees at the end of the stay. I had an emergency and could not stay the full booked term and they were JERKS about it. SO amazingly RUDE IT WAS UNREAL! The place is a dump and there is so much noise ear plugs couldn't begin to do the trick. the toilet wouldn't flush,bathroom door wouldn't close, hair ALL OVER the sheets, smelled horrible. The only good thing about this place was....well there WASN'T anything good!! Stay at your own risk! I know the owner is going to leave a post back saying sorry BLAH BLAH BLAH and how I shouldn't have canceled the rest of the stay and then try to explain there ridiculous fee structure...but honestly Iv'e been all over the WORLD and have NEVER dealt with garbage like that.close

Did you find this review helpful? Yes No

by akyaa118740 – posted on Apr 9, 2008

11

The Hotel staff over charged me for various services, including telling me the internet was free 2 times, and then charging me afterwards. Also, they discourged using the train- though it is safe and easy and tried to charge me $30 for using a taxi- when the train was only 50cents! The food and... more The Hotel staff over charged me for various services, including telling me the internet was free 2 times, and then charging me afterwards. Also, they discourged using the train- though it is safe and easy and tried to charge me $30 for using a taxi- when the train was only 50cents! The food and restaurant were great. Overall- only use this place if you need a bed to sleep in. Not likely to meet other travelers either.close

Did you find this review helpful? Yes No

by cyndida – posted on Apr 1, 2008

5

mice in the bedrooms, mice in the restaurant. toilet did't work. I chose Samrat because it was cheap so didnt expect much, but when we came to check out there were LOTS OF EXTRA COSTS on my bill that staff couldnt explain becasue they didnt speak english OVERPRICED! spend a few extra pounds... more mice in the bedrooms, mice in the restaurant. toilet did't work. I chose Samrat because it was cheap so didnt expect much, but when we came to check out there were LOTS OF EXTRA COSTS on my bill that staff couldnt explain becasue they didnt speak english OVERPRICED! spend a few extra pounds and go somewhere nicer...you wont regert itclose

Did you find this review helpful? Yes No

by acdatt – posted on Mar 18, 2008

1

First the Positives, The room was clean and spacious,the linen was changed regularily, staff courteous and helpful, the price was extremely good, security was good, room service prompt and the food was well cooked. the negatives, rooms at the back of the hotel overlook the train yard i would... more First the Positives, The room was clean and spacious,the linen was changed regularily, staff courteous and helpful, the price was extremely good, security was good, room service prompt and the food was well cooked. the negatives, rooms at the back of the hotel overlook the train yard i would reccomend you ask for a room facing the front of the hotel as even with earplugs i was awoken several times a night by trains and the broadcast morning call to prayer from the local mosque. The decor of the rooms could best be charitably described as building site chic. Unfortunately in my room the telephone was broken,the toilet leaked and the mosquito netting over the toilet window torn.I was offered an upgrade at a "special price" to the adjoining hotel singhs,but the room offered was smaller,darker,had a damaged lock and smelt musty,so i declined. The dining room does not open for breakfast,(although 24 hour room service is available) and the bar could best be described as "functional" so opportunities for interaction with other guests is limited, most of whom are short stay buisness travellers. be aware that despite its central location khar is not ideally suited for exploring the city,there is a lack of recreational space within walking distance of the hotel. And if you are an early riser forget about using the trains before 9.15am,furthermore the area around the station forecourt serves as a pick up point for several thousand day workers awaiting contractors vehicles until around 11 am. having said that at night Khar has a unique picturesque charm,it looks more like a bollywood filmset than a typical mumbai street and i was pestered less here by beggers and touts than in the more popular tourist areas.close

Did you find this review helpful? Yes No

by marcwyeharris8600 – posted on Feb 21, 2008

2

it was horrible! do not go there, the staff was looking for a chance to steal from our room, it was too expensive, it was in the middle of a slum and it was dirty. we were in another hotel Pearl in mumbai and it was almost same prise, the location was much better, the staff was trutworthy and... more it was horrible! do not go there, the staff was looking for a chance to steal from our room, it was too expensive, it was in the middle of a slum and it was dirty. we were in another hotel Pearl in mumbai and it was almost same prise, the location was much better, the staff was trutworthy and really helpfull and it was very clean and secure, I higly recommed to choose pearl if you have got a chance. Anna from Finlandclose

Did you find this review helpful? Yes No

by annapulkka9703 – posted on Feb 13, 2008

4

overall a soso experience. room was pretty dirty but that is india for you. also i had to ask for the hot water to be turned on and a few other things, so dont hesitate to ask for what you want here. staff were not that helpful but not unreasonable. most of them didnt know what they were... more overall a soso experience. room was pretty dirty but that is india for you. also i had to ask for the hot water to be turned on and a few other things, so dont hesitate to ask for what you want here. staff were not that helpful but not unreasonable. most of them didnt know what they were talking about and gave me the wrong info. but considering it was India, it could have been worse. so i would reluctantly recommend but dont expect a great value.close

Did you find this review helpful? Yes No

by briguy1592 – posted on Feb 13, 2008

4

The Pick Up and Drop Off services from and to the airport were quite convenient. However, the rest was expensive, not so clean and the promised 24h Hot Shower very irregular and not so hot.

Did you find this review helpful? Yes No

by yohan – posted on Jan 31, 2008

1

need to have hot water on. need toilet paper in room. need to mop floor, thin layer of dirt on it. besides that very good.

Did you find this review helpful? Yes No

by kyliesstar9523 – posted on Jan 29, 2008

1

It is easy to take the train (for women )into town (Churchgate). But take a 1st class ticket for 78 Rs and use the women only compartment (always at the beginning or the end of the train?green lines). Don't be shocked by the amount of people. Avoid rush hours. (Taxi costs about 300 Rs - daytime)

Did you find this review helpful? Yes No

by kirstinkoller7450 – posted on Jan 28, 2008

1

Not bad. but too expensive for what it is.

Did you find this review helpful? Yes No

by lachfleming5876 – posted on Jan 20, 2008

1

Useful place to stay if you have a flight that gets into Mumbai late at night, other wise not much point

Did you find this review helpful? Yes No

by Andywils – posted on Jan 15, 2008

2

the hotel actually did not provide hot shower. The staff promised to send us hot water but we never receive it. Hotel Samrat and Hotel Singh are under the same group and share the same reception desk. They switched the 2 hotels' room photo and displayed them on the website. I saw the photos... more the hotel actually did not provide hot shower. The staff promised to send us hot water but we never receive it. Hotel Samrat and Hotel Singh are under the same group and share the same reception desk. They switched the 2 hotels' room photo and displayed them on the website. I saw the photos for both hotels and booked Hotel Samrat based on what I saw. However, after I checked into my room, I recognised it's actually the room they showed on Hotel Singh's.close

Did you find this review helpful? Yes No

by sandilai7766 – posted on Jan 11, 2008

1

I was pleased to see someone waiting for me at the airport when I arrived in Mumbai. The staff at the hotel was very friendly and helped book me a bus ticket to Goa. The room was simple yet clean. As a woman traveling alone, I felt safe.

Did you find this review helpful? Yes No

by Saralo5234 – posted on Jan 10, 2008

2

they didn't calculate the bill carefully causing our confusion, they added some additional charges so the price was higher that mentioned on the webpage

Did you find this review helpful? Yes No

by aniaraiter8028 – posted on Jan 4, 2008

1

Not a typical place to stay whilst in Mumbai, though near the airport for an easy access. Still a bit overpriced after a lot of comparison with other places and the room rates around Mumbai.

Did you find this review helpful? Yes No

by mikko – posted on Jan 2, 2008

3

I wouldn't recommend this place for more than one day. Weird location (hundreds of people squatting outside) and very basic!

Did you find this review helpful? Yes No

by nskiz – posted on Dec 27, 2007

3

Restaurant is fantastic, food is delicious and staff are attentive and quick to respond to problems. I highly recommend the pomfret with green masala-amazing! Staff in hotel are excellent, kept our luggage all day as our flight was not until late and did not charge, very helpful and gave us a... more Restaurant is fantastic, food is delicious and staff are attentive and quick to respond to problems. I highly recommend the pomfret with green masala-amazing! Staff in hotel are excellent, kept our luggage all day as our flight was not until late and did not charge, very helpful and gave us a late checkout with no charge as we had arrived v late. Without a doubt one of the best places we stayed in India.close

Did you find this review helpful? Yes No

by lorraineegan128742 – posted on Dec 20, 2007

3

The service is very friendly and helpful, and the location next to the railway station is very convenient. Otherwise there aren't many tourist type places in the area but the train makes it easy to get around. Squeemish people will find this place a little dirty, but I didn't mind and enjoyed...

Did you find this review helpful? Yes No

by cbrooks1902810 – posted on Dec 11, 2007

8

Its difficult my words. The hotel is in the near to the airport, 50 - 100 rupies with riksha. The atmosphare in and outside from the thirst flor is a little bit angy. Positiv:the trainstation Khar Road is 200 meters in the near. The "restaurant in the room" service is very good, but... more Its difficult my words. The hotel is in the near to the airport, 50 - 100 rupies with riksha. The atmosphare in and outside from the thirst flor is a little bit angy. Positiv:the trainstation Khar Road is 200 meters in the near. The "restaurant in the room" service is very good, but the price are 1 time to much. a normal breakfast outside is 50 rupies, in the hotel 100. is to much for the very smal plates, i think. The restaurant in the near of left is good, but strange waiterclose

Did you find this review helpful? Yes No

by korsika7 – posted on Apr 17, 2007

27

a very noisy and dirty hotel with a minimum of confort dirty pillows and sheets unswitchtable light in the bathroom and the traffic of the railway station during all the niight under the window.fist night in mumbay it was a nightmare.incredible india

Did you find this review helpful? Yes No

by isabelle8685 – posted on Feb 26, 2007

1

Dirty sheets just arrive to the room and cockroach in the toilet.On the final bill its an extra charge for cleaning the room!! :-/

Did you find this review helpful? Yes No

by beaalbarra – posted on Feb 15, 2007

3

hotel samrat is very good for the short term visits but the location is faily out the way - there is a cyer cafe and cafe clse to the hotel and if you were wanting to go see the Gateway of india it will cost around 2-3pounds sterling to get there

Did you find this review helpful? Yes No

by cloudless – posted on Feb 5, 2007

1

The hotel doen't have Fax and Internet. Also the bedsheet & blankets are not clean.

Did you find this review helpful? Yes No

by venkata4592 – posted on Jan 31, 2007

2

I implore you to remove this "hotel" from your website. I am so shocked, for the following reasons, that your website would even dream of booking rooms at this "hotel." Admittedly, I picked this place because it was much cheaper than the rest of the Mumbai places listed, but... more I implore you to remove this "hotel" from your website. I am so shocked, for the following reasons, that your website would even dream of booking rooms at this "hotel." Admittedly, I picked this place because it was much cheaper than the rest of the Mumbai places listed, but I think of India as having very cheap accomodations so I figured it would still be a decent. I could not have been more wrong! Here's why: 1. while waiting for the elevator, we were greeted by a very big RAT. 2. there were a lot of locals in the hotel - whether they worked there or not, I do not know - and all they would do is stare at us while we were going into and leaving our room. we did not feel safe to leave anything in our room. 3. this place is on Khar Road, which makes a shanty town look Park Avenue!! It is filthy and full of rats. 4. this place is very far from where tourists go (i.e. Colaba & the Fort). It is a 600 Rupee ride each way - guests may as well stay at more expensive places in Colaba and the Fort. 5. the staff will say "yes, yes, yes" to whatever you ask, but do nothing. For example, "I need a wake-up call to catch my plane" reply "yes, yes, yes, Madam" but no, no, no wake-up call. I assure you, I have had my share of travels in developing countries and stays in crappy hostels, but Khar Road is far and away one of the worst places I've seen, let alone stayed in. please, for the love of travel, remove this place from the website. still disgusted, RMSWclose

Did you find this review helpful? Yes No

by renee2380 – posted on Jan 24, 2007

3

Simply a hostel used by Indians, very basic and in the downtown area of Mumbai. Not that close to the airports and few amenities

Did you find this review helpful? Yes No

by burne1667 – posted on Jan 20, 2007

1

I must say that I am very disappointed in my stay in your hotel. For the reason that I had to pay the full amount when I checked in at 6.30 am! Although I had arranged several friends (4 rooms) also to stay in your hotel, you did not offer me any goodwill, and paying 1000 rp for 3 hours only is...

Did you find this review helpful? Yes No

by anke-van-der – posted on Jan 15, 2007

1

There was no 'mini-bar' as the fridge did not work. There was no Hot shower, even after requesting assistance from reception, this was not provided. There was no 'secure luggage faciity', leaving luggage in the hallway is unacceptable and the Room service waiters were quite rude in explicitly... more There was no 'mini-bar' as the fridge did not work. There was no Hot shower, even after requesting assistance from reception, this was not provided. There was no 'secure luggage faciity', leaving luggage in the hallway is unacceptable and the Room service waiters were quite rude in explicitly asking for a tip, when to be frank the service provided did not deseve a tip!close

Did you find this review helpful? Yes No

by Dinkyd2494 – posted on Jan 8, 2007

3

nice friendly staff, close to airport which is good, but area around very few tourists.

Did you find this review helpful? Yes No

by itsjackrichards – posted on Jan 6, 2007

2

Worst hostel ever. Used condom on the floor when we checked in. Dirty sheets. They agreed to clean them and never did. Bathroom reaked of urine. Toilet didn't flush. Laundry disappeared for a day. Paid for an A/C room, but the windows were the wrong size and couldn't shut. Tons of bug bites as a...

Did you find this review helpful? Yes No

by semaus – posted on Dec 31, 2006

5