86%Hostal Astoria

El personal de recepcion debe entender las reglas basicas de atencion al cliente. El hotel vende servicio no solo una habitacion. Las empleadas no tienen ni cordialidad y en algunos casos ni siquiera educacion.

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by viajetripviaggio1340 – posted on Oct 17, 2008

1

It took me a while to realize how to activate the lights etc. with my card. A sign might help those of us who haven't seen this method before. Thanks Judy

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by japaul – posted on Oct 13, 2008

1

i wouldn't call this a hostel it was more of a hotel and a very nice one. they clean the rooms every day. my room was a good size and really quiet. I felt very safe and the location is good too. would go there again.

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by mcshlik3719 – posted on Sep 24, 2008

2

We stayed on the fourth floor and it had obviously just recently been renovated. Our room was wonderful, lovely flat screen tv, brand new bathroom with an amazing shower. We even had a deck to sit out on in the evening for a cold beer. Couldn't have asked for more, the location was amazing,... more We stayed on the fourth floor and it had obviously just recently been renovated. Our room was wonderful, lovely flat screen tv, brand new bathroom with an amazing shower. We even had a deck to sit out on in the evening for a cold beer. Couldn't have asked for more, the location was amazing, just down the road from puerto del sol. Couldn't recommend this place more, but please make sure you request a room on the fourth floor as I think this is the only one renovated.close

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by hannahlanc151 – posted on Aug 31, 2008

2

good location and awesome price. wifi was free in the room but really slow. there is also access to internet terminal however.

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by Peys – posted on Aug 24, 2008

20

Rooms 501-509 were directly next to the reception. That gave some noise (door bell, telephone, etc.). Bring ear plugs and also these rooms are fine for the money you pay. You are right in the middle of all the things you want to see in Madrid!

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by femke7081 – posted on Sep 18, 2006

1

I booked a room with a private bathroom but it wasnt worth the money- the shower is basically a hole in the ground next to the toilet and once you use it the water takes several houres to go down so most of the bathroom floor is wet and you have to basically tip toe around it to use the sink and... more I booked a room with a private bathroom but it wasnt worth the money- the shower is basically a hole in the ground next to the toilet and once you use it the water takes several houres to go down so most of the bathroom floor is wet and you have to basically tip toe around it to use the sink and the toilet- it was so gross my roomat and i ended up using the shared bathrooms instead. the entire building also has a prettu old smell and the quality of the sheets and towels is pretty badclose

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by njmoha – posted on Jun 27, 2006

1

it always smells like they are baking fresh bread, yummy. i liked it a lot.

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by sarai5372 – posted on Mar 21, 2006

2

Great location within walking distance of all the main attractions, bars, cafes, restaurants, shops etc. Basic but comfortable and clean room with en-suite shower room. Nothing to speak of in way of any other facilities but all you'll want to do is sleep in the room - city centre Madrid is on the...

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by graham2139 – posted on Sep 28, 2005

1

Lovely room, very clean & small but good bathroom. Very secure and surprisingly quiet. One thing - the airconditioner was very effective but smelled a bit funny!

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by Apinktor – posted on Sep 1, 2005

4

This is a wonderful hotel. we are so happy with the state of the rooms, the security and the staff. Highly recommended!

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by Kstew6175 – posted on Apr 13, 2005

2

It is very good value for money. I really enjoyed the stay at this hostal. I strongñy recommned this for anyone who is visiting Spain for the first time and knows less Spanish.

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by kjman – posted on Dec 30, 2004

1

Wonderful accommodations that were extremely clean! The staff was friendly and very helpful! Great location near Metro stop, shopping, nightlife and the Prado Museum. I highly recommend this hostal!!

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by lakel – posted on Oct 21, 2004

1

Arrived in late afternoon and was offered very tiny room. They did offer to change it for a second night. The problem with this hostal is that it's tucked away on the 5th floor of a busy street so has no atmosphere (free Internet though). Much better options exist for the same price: I used... more Arrived in late afternoon and was offered very tiny room. They did offer to change it for a second night. The problem with this hostal is that it's tucked away on the 5th floor of a busy street so has no atmosphere (free Internet though). Much better options exist for the same price: I used Hostal Carlos, calle Leon (in middle of Santa Ana nightlife) and Hotel Monaco (in Chueca, calle Barbieri, full of character). Astoria wasn't very friendly and totally lacked character.close

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by tmoria – posted on Oct 7, 2004

1

Dificult to evaluate the fun element as we were never in - too much to see in Madrid. Excellent value for security, location and cleanliness with the staff being more than helpful.

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by john-wyl – posted on Sep 15, 2004

1

It was a wonderful place to stay... but I am not sure why it is called a hostal. You don't share a room, and you have your own bathroom. You even have a TV! It was very inexpensive considering what you got, and it was about 2 blocks from the Art walk (Museo Thymanns, Reina Sofia, El Prado) and...

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by Alyss1556 – posted on Sep 4, 2004

2

After travelling Europe several times, this is by far the absolute best hostel I have ever stayed in. With the perfect fun rating, i base it on the location and the personable staff. Astoria is more hotel than hostel in every sense of the word, and made Madrid one of my favorite cities in the... more After travelling Europe several times, this is by far the absolute best hostel I have ever stayed in. With the perfect fun rating, i base it on the location and the personable staff. Astoria is more hotel than hostel in every sense of the word, and made Madrid one of my favorite cities in the world. I will definitely stay here again!!!close

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by beavr – posted on Aug 28, 2004

4

Great location. Practically a hotel with nice room and bathroom. Just one floor, but a 3 or 4 minute walk from Puerta del Sol and 5 minutes from the Prado.

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by jimme2961 – posted on Aug 13, 2004

1

this was the most beautiful hostel we had our entire trip! it was so clean...basically a mini-hotel! the peopel were so nice and the price was right! great location too!

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by egs414 – posted on Aug 7, 2004

4

staff are very friendly and helpful, the rooms are very clean and modern, the hostel feels secure and there is free internet which is very useful.

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by nickster – posted on Aug 3, 2004

2

seemed to be some confusion over our deposit paid and adding 7% tax which seemed a bit unofficial with a pen and paper result at the end. More like a hotel than a hostel so got a good night sleep and free internet great.

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by maree3096 – posted on Jul 28, 2004

2

absolutely nice hostal and very good located. friendly stuff and speedy internet for free.

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by Cmorg9848 – posted on Jul 22, 2004

1

n/a

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by aprovec – posted on Jul 14, 2004

13

All the staff were very helpful, and the hostal was very good considering the price we paid! It was always clean and a nice place to stay.

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by FallForAShoot – posted on Jun 23, 2004

1

They made a mistake about the price of the room and refunded us after we had left Madrid. They are honest

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by Grifc – posted on Jun 10, 2004

1