70%Hotel Regina-Firenze  

I liked the location, right next to the San Lorenzo market and you can walk almost everywhere in Florence. The room and breakfast was nice, except for the showers. The shower head just stuck out from the wall right next to the toilet with no difference in the floor at all.

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by moolew265024 – posted on Jun 21, 2008

4

The room was not too bad, but the shared bathrooms stank like urine for our entire stay.

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by naddydavies4449 – posted on Jan 20, 2008

2

very good location, nice enough staff, can't really complain about anything.... rooms were quite warm and pleasant...

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by sarubaboon952 – posted on Jan 7, 2008

1

The staff was very unprofessional and dishonest. While I was out, they moved my belongings to a different room without my knowledge or permission. During the process they broke a bottle of perfume but they did not tell me about it when I returned. It was not until I asked the receptionist about... more The staff was very unprofessional and dishonest. While I was out, they moved my belongings to a different room without my knowledge or permission. During the process they broke a bottle of perfume but they did not tell me about it when I returned. It was not until I asked the receptionist about it, that she admitted she had broken it. When I spoke to the manager he told me it was "standard procedure" to move people's belongings. After much discussion and hassle, I finally got reimbursed but no one ever admitted that they were at fault. I have never felt so violated nor been treated with such disrespect.close

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by mcdougall2770 – posted on Dec 30, 2007

1

Very difficult to find by car & no car park

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by sauro4109 – posted on Apr 17, 2007

5

The staff were very friendly and helpful, the rooms were big, clean and very comfortable. It was a relatively quiet place which was great for getting a good nights sleep. Location was excellent -very central, next to the main market.

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by mw6902 – posted on Mar 26, 2007

2

Location: strategic if that's what u want, near to bus and train station but the area is scary at night (wont recommend coming back to hotel more than 8pm) Staff: very nice man! helpful and cheerful. definitely a great host! Price: in venice we get a tv, hairdryer and patio for the same price;... more Location: strategic if that's what u want, near to bus and train station but the area is scary at night (wont recommend coming back to hotel more than 8pm) Staff: very nice man! helpful and cheerful. definitely a great host! Price: in venice we get a tv, hairdryer and patio for the same price; but the room here is quite spacious View: no good view Toilet: the water heater is fine, i had no problem whatsoever with it Shopping: near to mercado central-leather goods, shawls, souvenirs and everything..within walking distance to posh shops tooclose

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by incredyana – posted on Jan 31, 2007

5

We're not happy with this hotel at all!!! though the staff were polite. But the owner was totally very sarcastic. We ordered double bed room but what I got there is a 2x4 meter room with two singel bed in diagonal position. The shower room was dirty, the water was cold, and I will definitely... more We're not happy with this hotel at all!!! though the staff were polite. But the owner was totally very sarcastic. We ordered double bed room but what I got there is a 2x4 meter room with two singel bed in diagonal position. The shower room was dirty, the water was cold, and I will definitely never come to this place anymore. Although the breakfast was provided but we have to walk to a bar at the corner of the street, and what we get there was only a cheap pastry and a drink... Be careful with check-in time, they have funny schedule! Thanks God we only spend a night there and move to the skirt of the city which was cheaper and very nice.close

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by cimpumpum – posted on Jan 19, 2007

7

I would not go there again. It's in an old building, with old beds, and old furniture, not enough bathrooms, wich are really tiny, you shower while you pee. The breakfast is in a bar, outside the hostel, forcing you to get out to get breakfast. The staff is not good at all. The lady from the... more I would not go there again. It's in an old building, with old beds, and old furniture, not enough bathrooms, wich are really tiny, you shower while you pee. The breakfast is in a bar, outside the hostel, forcing you to get out to get breakfast. The staff is not good at all. The lady from the reception started saying that I had to pay 100% of the price, because the 10% that I had already paid was for hostel world (????????????????????) I left 30 minutes after check out with this rude italian guy screaming that I had two minutes. Just look for another one.close

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by Consulal – posted on Jan 13, 2007

3

It's a very good place to enjoy Florence. Thank you very much

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by fabiopar5562 – posted on Jan 11, 2007

2

We're not happy with this hotel though the staff were polite. The shower room is very small, the waterflow is very weak, and the water is not hot enough. Though the lady in the reception came and checked, she could do nothing about it and even thought the water temperature was fine. Well, it was... more We're not happy with this hotel though the staff were polite. The shower room is very small, the waterflow is very weak, and the water is not hot enough. Though the lady in the reception came and checked, she could do nothing about it and even thought the water temperature was fine. Well, it was fine for washing hands, but not for showering. Besides, we had to walk 2 mins. to a bar to have breakfast, which was fine, but the breakfast only included a drink and a croissant, which was far from enough. The reception told us the bar was opened at 7 am but the second morning we went there at 7:30 am and it's not opened yet. So we didn't have breakfast that day. The worst thing was that the housekeeper didn't finish making the beds on the first day, and after we comlained, the beds were made the next day but she left a note on the bed, saying "Grazie," which sounded very sarcastic to us. Well, for the price we've paid, there could be better hotels than this one. After all, the hostel we stayed in Rome was even cheaper and better than Regina.close

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by happyashley – posted on Jan 7, 2007

3

we (me& my wife) spent 2 nights in this hotel, we ordered 2 beds shared bathroom. The room was 2m x 4.5 m, and the beds was placed diagonally-separated and because of the furniture we couldn't change the position of the beds. in this case it would seems like a hostel than a budget hotel

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by krisnadahsyat – posted on Jan 1, 2007

2

Located close to train statin, markets etc. Our room had a view of il duomo (only a few blocks away) and is also within walking distance to other main sights.

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by mattni1316 – posted on Sep 17, 2006

9

The receptionist Julia was extremely rude to us. Also, their idea of "luggage storage" was leaving our bags in front of the desk, where the staff couldn't even see it.

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by Geisn – posted on Sep 14, 2006

10

The car parking was so expensive, it was 23 euros per night, which they did not mention in the hostel description. The location is good and close to all the major sites of interest.

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by khoura – posted on Aug 30, 2006

17

Great location, helpful staff, decent rooms, simple but nice breakfast. I would recommend it and I would stay there again.

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by didig5617 – posted on Aug 10, 2006

6

We were the only ones on our floor with a bathroom outside the room, and it was down the hall. We felt like we were in a dorm building. Also, we felt like our bathroom wasn't so "private," since we could tell someone had used it before us. Our room was pretty tiny, too, and we didn't...

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by allisonba – posted on Jul 23, 2006

6

The problem that I had with this hotel is that the bathroom was down the hall from the bedroom and the shower and toilet were in the exact same place. You basically shower over the toilet and get everything soaking wet. Of the hostels that I stayed at, this was not one of my favorite. However,... more The problem that I had with this hotel is that the bathroom was down the hall from the bedroom and the shower and toilet were in the exact same place. You basically shower over the toilet and get everything soaking wet. Of the hostels that I stayed at, this was not one of my favorite. However, the location is great and the breakfast in the morning is good.close

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by brooke1900 – posted on Jul 20, 2006

1

es posible cagar y ducharte a la vez

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by ypons – posted on Jul 20, 2006

5

A great place!..2 min from basilica of san lorenzo and walking distance to all the other sites! good area right next to unexpensive real italian restaurants and a cool street market. the people at the desk are extremely nice and helpful! i'll definitely stay again when i go back to firenze!

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by anggor – posted on Jul 18, 2006

4

Our Experience at Hotel Regina-Firenze was horrible. The staff ruined our Florence experience. The were incredibly rude to us starting from the first instant we walked into their awkward reception room. From that point on things went downhill. The staff has no sense of customer relations.... more Our Experience at Hotel Regina-Firenze was horrible. The staff ruined our Florence experience. The were incredibly rude to us starting from the first instant we walked into their awkward reception room. From that point on things went downhill. The staff has no sense of customer relations. The showers were also bad. When we walked into the bathroom we were surprised to see a hole in the floor and a shower head sticking out of a wall. One has to practically bathe on top of the toilet. The location was the only good thing that they had to offer. Save yourself the trouble by staying away from Hotel Regina-Firenze! By the way we would have rated them even lower if possible.close

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by egh20 – posted on Jul 8, 2006

2

the hotel was a good value for the money, very clean, and the staff was great. i would definitely suggest staying here.

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by bryce3855 – posted on Jul 7, 2006

9

Hotel lost our hostelworld confirmation but the helpful night porter found us a decent 2-star hotel nearby (but it cost us 20 euros more!). They had a vacancy for our second night, but our room was literally a hole in the wall. About 3m x 3m big, it contained 2 single fold-out cots, spaced about... more Hotel lost our hostelworld confirmation but the helpful night porter found us a decent 2-star hotel nearby (but it cost us 20 euros more!). They had a vacancy for our second night, but our room was literally a hole in the wall. About 3m x 3m big, it contained 2 single fold-out cots, spaced about 10cm apart, and 2 stools. One side of the room had cardboard taped up to cover a hole, and the mirror was strangely located directly next to one of the cots, so that we had to sit on the bed in order to use the mirror. Shared bathroom had a malfunctioning toilet, and shower head was located directly above the toilet seat. Although they reduced the rate for this room (really not worth the 40 euro we spent), they refused to return the 10% deposit we had originally paid through hostelworld, even though they had lost our reservation. Would NOT stay here again!!close

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by radiant5822 – posted on Jul 5, 2006

4

exellent location, friendly staff, roomy room. clean and tidy. but there was an awfull permanent smell from the en-suite.

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by evans5736 – posted on Jul 3, 2006

2

the bathrooms are awful, the shower is just a drain in the floor and i was practically standing on top of the toilet

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by Hvk5p – posted on Jun 29, 2006

6

The woman at the desk was fantastic and went out of her way to help us find our way around Florence. The rooms were recidulous for the price. There is no air flow and the fan they provided didnt help, period. You must leave your key at the front desk when you leave and the pick it up when you... more The woman at the desk was fantastic and went out of her way to help us find our way around Florence. The rooms were recidulous for the price. There is no air flow and the fan they provided didnt help, period. You must leave your key at the front desk when you leave and the pick it up when you return, it worried us occasionally because it seemed anyone could walk in and grab any key without the front desk staff knowing. The place was dirty and smelled funny. We have stayed in a wide array of places on our travels and this place was by far at the bottom of our list.close

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by sarabea1892 – posted on Jun 26, 2006

1

Beautifil place to stay. It is a nice break from hostels as they have clean towels, really clean rooms and a GREAT location. Staff was very friendly.

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by sutte – posted on Jun 22, 2006

7

great location..near train station and sights. staff is nice too. good value

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by carolin1747 – posted on Jun 16, 2006

4

The location was great, very easy to find and close to the central train station. The rooms were adequate and comfortable, but we happened to have a room that opened into a very small courtyard (7 feet by 7 feet) and it had this terrible smell for all three days, so we couldn't open the windows.... more The location was great, very easy to find and close to the central train station. The rooms were adequate and comfortable, but we happened to have a room that opened into a very small courtyard (7 feet by 7 feet) and it had this terrible smell for all three days, so we couldn't open the windows. I'm sure not all their rooms are like this. Staff was attentive and 24 hour reception was handy. Soundproofing is not good. Overall it's reasonably priced but not as nice as other Italian guesthouses we've stayed at.close

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by kmcde – posted on Jun 13, 2006

5

Great location. Friendly staff. Decent breakfast. Very clean rooms and bathrooms.

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by W1mend – posted on Jun 9, 2006

17

Excellent location Price very correct Open 24h/24h Very small breackfast

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by godotgwe – posted on May 29, 2006

1

Remarks and ratings are for Hotel Europa. hotel regina arranged for our stay in this Hotel citing in house problems with the Bathroom.

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by sachin8805 – posted on May 11, 2006

2

If you can't tolerate cigarette smoke you should be aware of that your room might still smell from past days when smoking was allowed. Worth knowing is that this hostel might want to change your booking and you might be aksed to change room according to what pleases their administration. However,... more If you can't tolerate cigarette smoke you should be aware of that your room might still smell from past days when smoking was allowed. Worth knowing is that this hostel might want to change your booking and you might be aksed to change room according to what pleases their administration. However, they do listen to you so be sincere.close

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by smedsrobert – posted on Apr 28, 2006

3

This place pretty much sucked. While he location was nice (close to a lot), the hotel sucked. There were supopsed to be 2 bathrooms for the floor, but one had become a private. Since the toilet and shower were in the same room, the bathroom could only be used by 1 person at a time. Too bad if you... more This place pretty much sucked. While he location was nice (close to a lot), the hotel sucked. There were supopsed to be 2 bathrooms for the floor, but one had become a private. Since the toilet and shower were in the same room, the bathroom could only be used by 1 person at a time. Too bad if you have to pee in the morning and someone is in the shower. There was no water most of the time, and when there was water, it was cold. The best part was that they made us a "to go" breakfast since we were leaving before breakfast would have started.close

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by Xfireg – posted on Apr 23, 2006

4

the woman at the desk was the best!!!very helpfull she deserves a pay increase. ps handy man great

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by jgreen – posted on Mar 15, 2006

1

The location of the place was great. The staff were helpful. However the room was quite old and dated and could have been spruced up abit. The bathroom too was very old, dark and dingy. It was also very cramped and the plug hole in the bathtub didn't drain very well.

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by Nrajap – posted on Nov 28, 2005

1

Please keep in mind this is a 1 star hotel. The location from the train station is good, the staff are very friendly. But the double bed is two singles joined (and the mattress are not the best. You will be able to hear people in the next rooms (we had a snorer). This hotel was adequate... more Please keep in mind this is a 1 star hotel. The location from the train station is good, the staff are very friendly. But the double bed is two singles joined (and the mattress are not the best. You will be able to hear people in the next rooms (we had a snorer). This hotel was adequate and within wonderful walking distance of the main sights in Florence.close

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by naki-g – posted on Nov 4, 2005

5

Great location, friendly staff.

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by irene3074 – posted on Nov 1, 2005

2

very run-down. staff downgraded our room and moved our belongings without prior notice. argumentative staff.

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by leona1864 – posted on Oct 27, 2005

4

Rooms were a little old but had a basin in the room.Shower could have been a little cleaner.Brekkie was really basic-like aeroplane food.Location was fantastic though-few blocks from the Duomo.We payed 50euro per night.

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by Puccin – posted on Oct 27, 2005

15