88%Sunrise Hotel Hanoi  

The room was fine, clean and nice. The best thing by far was the really helpful staff!

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by bvenus6144305 – posted on Oct 29, 2008

3

We are a couple from Japan. We stayed here for a couple of days and felt very happy. The hotel was in the centrel with many restaurant and shops nearby. Just took us 3 minues to Hoan Kiem Lake- local people said there is the best place in Hanoi. Room was nice and enough everything. Breakfast was... more We are a couple from Japan. We stayed here for a couple of days and felt very happy. The hotel was in the centrel with many restaurant and shops nearby. Just took us 3 minues to Hoan Kiem Lake- local people said there is the best place in Hanoi. Room was nice and enough everything. Breakfast was also great! High recommend Sunrise Hotel.close

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by shigenarimichihiro416 – posted on Oct 15, 2008

1

arrived 11pm, no room for us, taken to another hotel called blue paradise 2, had to walk up 5 flights very steep stairs, room was clean, breakfast was good. But DON'T BOOK TOURS ETC FROM HOTELS! Got totally ripped off on train to Sapa, flights and tour of Halong Bay. paid almost 50% more than... more arrived 11pm, no room for us, taken to another hotel called blue paradise 2, had to walk up 5 flights very steep stairs, room was clean, breakfast was good. But DON'T BOOK TOURS ETC FROM HOTELS! Got totally ripped off on train to Sapa, flights and tour of Halong Bay. paid almost 50% more than other people. Were promised a room for a morning before the tour but they were all asleep in the foyer and hotel was full, had to shower in their personal bathroom after waiting for 1hr for them to get upclose

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by zoe-aroha5365 – posted on Oct 13, 2008

2

Did stay at Sunrise Hotel for nights after moving to Sapa. The hotel in general was very good and we felt very happy to enjoy the time here. Location, room, breakfast and services were perfect. Staff were much more expectation... High recommend!

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by mundhenkerainer8844 – posted on Oct 9, 2008

1

Great service and great hotel! WE ARE VERY HAPPY TO STAY HERE. Mr. Duc Anh- the manager was a very good man- He was too kind with us and we could not thank him enough. High recommand this hotel to everybody.

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by dyerjasonmark3560 – posted on Aug 23, 2008

1

The place was attractive and clean. One of our group of four has knee problems, so we had their breakfast three times. It is quite good, and an "all you can eat" situation, so you don't have to go away hungry. The location was good. The best thing about it was the fine staff service.... more The place was attractive and clean. One of our group of four has knee problems, so we had their breakfast three times. It is quite good, and an "all you can eat" situation, so you don't have to go away hungry. The location was good. The best thing about it was the fine staff service. They were friendly, courteous, helpful and patient. I would go back there again.close

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by habichtsantos2075 – posted on Aug 20, 2008

1

I was happy enough with the hotel, although the toilet was broken. they transferred us to their sister hotel the first night as they had no availablility the room was full of mosquitos, n not that clean!

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by annemariemccarthy1484 – posted on Aug 5, 2008

1

Nicest hotel in Hanoi capital. Room was large, clean and spacious. Staff was so nice- friendly and helpful. We booked the tour with them and it was also very good quality.

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by leeyeukeong436 – posted on Jul 23, 2008

1

the ambience was fantastic and the staff were extremely hospitable and attended to our needs.. strongly recommend this hotel!

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by tay-cindee – posted on Jun 17, 2008

1

We really appreciated the personal service I received when trying to organize transportation to and from the airport. The staff was helpful and friendly. We were delighted to have the use of bike and boogy boards too. Very good hotel and perfect service.

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by hewitte20055149 – posted on May 25, 2008

1

We are now in Hue, middle of Vietnam after 2 days in Sunrise Hotel, Hanoi, Vietnam. Thanks Sunrise Hotel and staff working at this hotel alot for our good stay during the time in Hanoi. We would suggest to anyone about your good hotel.

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by binmohamed751931 – posted on May 16, 2008

2

Fantastic Service Congratulations to the Staff. Business trip for one night only- and a fantastic experience. The staff need to be congratulated at this hotel. Yes- it is a beautiful hotel with classic features- and the lobby, elevators and public areas are a bit dated. However the room was... more Fantastic Service Congratulations to the Staff. Business trip for one night only- and a fantastic experience. The staff need to be congratulated at this hotel. Yes- it is a beautiful hotel with classic features- and the lobby, elevators and public areas are a bit dated. However the room was immaculate, plush, and spotless. Everything seemed new from the lines to the shower curtains.close

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by annetteupton721781 – posted on May 13, 2008

2

Nice stayed at Sunrise Hotel Hanoi. Good location, beautiful rooms and very friendly staff. High recommend!

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by giordanomichael758724 – posted on May 11, 2008

1

We stayed at the hotel for 2 nights last week. The hotel rooms are not luxurious but have the necessary items for a comfortable stay, clean and spacious with vity views(and yes as mentioned by other reviews a computer with internet access in the bedroom). Staff was perfect and breakfast, tea,...

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by wasyljohn969 – posted on May 11, 2008

2

The best valued hotel in Hanoi! Service was amazing. Front desk staff and customer services rep (Duc Anh) were always on hand and willing to help with anything and everything. We stayed in a superior, which was spacious, had internet access in room, nice decor and balcony on to the street. Staff... more The best valued hotel in Hanoi! Service was amazing. Front desk staff and customer services rep (Duc Anh) were always on hand and willing to help with anything and everything. We stayed in a superior, which was spacious, had internet access in room, nice decor and balcony on to the street. Staff was so nice and extremly helpful. Would head back next time.close

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by candisesarah5953 – posted on May 9, 2008

1

Were collected from Hanoi airport by midnight due to the delayed flight. We checked in and even extended our stay. The staff are friendly.The rooms are spic and span!Get down for breakfast and as you drink your coffee, they are already making your bed!Thats how efficient their service is!Two... more Were collected from Hanoi airport by midnight due to the delayed flight. We checked in and even extended our stay. The staff are friendly.The rooms are spic and span!Get down for breakfast and as you drink your coffee, they are already making your bed!Thats how efficient their service is!Two thumbs up for SUNRISE HOTEL! I'll surely come back to this hotel and to their amazing city.close

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by clausurgen4102 – posted on May 9, 2008

2

Extremely well located, charismatic hostel with extremely clean rooms and bathroom facilities. Breakfast (included) is excellent, and the cafe sells very reasonably priced meals for most of the day. Very friendly, helpful staff. Highly recommended!

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by jamescharle2006997 – posted on Apr 28, 2008

1

We stayed here for the weeked in March 2008 to celebrate my birthday - my husband booked this as a surprise and I was definitley not disappointed. They really go out there way to make you feel at home. The bed was huge and so comfortable. Good hotel.

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by allianmathew2872 – posted on Apr 9, 2008

1

We took our three children, and truly felt at home. I had requested connecting rooms but was told no rooms connected directly. I was a bit concerned before we left that our kids would be too far away from us. In the end it was a perfect set-up. In summary this is a perfect hotel in Hanoi.

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by goldingjulia8805 – posted on Apr 9, 2008

1

Sunrise Hotel is a good hotel with very, very friendly staff; they organized a beautiful trip to Halong Bay and the train tickets to Hue (free transport to the train station); they helped us whereever they could! the hostel is in the old quarter of Hanoi, from there gettin around is really easy.... more Sunrise Hotel is a good hotel with very, very friendly staff; they organized a beautiful trip to Halong Bay and the train tickets to Hue (free transport to the train station); they helped us whereever they could! the hostel is in the old quarter of Hanoi, from there gettin around is really easy. The room was big and clean; would stay there again.close

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by albertdavid03851 – posted on Apr 9, 2008

3

Perfect hotel in Hanoi. The hotel is in a very good location, right in the center of the Old Quarter. The room was clean for a 3star hotel, and bed was comfortable, I like super firm bed. All staffs were very friendly. It's okay for a $30 per night in Hanoi.

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by paukea7 – posted on Mar 29, 2008

1

We booked just 1 rooms thru hostelworld.com but extended to be 3 ones later. We were most impressed with the service provided by Duc Anh and all the staff of Sunrise Hotel. The staff went all out to make us feel welcome and comfortable and fondly called my dad "my daddy". When we made... more We booked just 1 rooms thru hostelworld.com but extended to be 3 ones later. We were most impressed with the service provided by Duc Anh and all the staff of Sunrise Hotel. The staff went all out to make us feel welcome and comfortable and fondly called my dad "my daddy". When we made side trips to Sapa and Halong bay, they cheerfully lugged our luggage in & out of our rooms to the storage area. They also helped with reservations and made some good recommendations. Many Thanks for making our trip most enjoyable. I would most definitely recommend this hotel to all travelers.close

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by tankim20053024 – posted on Mar 18, 2008

3

As businessmen this was our first stay ever at a mini hotel, so approached it with caution. What a pleasant surprise we had! The owner and his staff went out of their way to make us feel at home. They were fantastic in helping with anything we needed to know and we quickly relaxed into budget... more As businessmen this was our first stay ever at a mini hotel, so approached it with caution. What a pleasant surprise we had! The owner and his staff went out of their way to make us feel at home. They were fantastic in helping with anything we needed to know and we quickly relaxed into budget hotel life. The place was always spotless and the cozy lounge is lovely. Location was perfect. Just 3 minutes walk from the Restored Sword Lake or only a 5 minute to night market. We will most certainly do it again, and highly recommend this small, friendly, personal lodge to anyone.close

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by hookkr128802 – posted on Jan 28, 2008

1

Price not incl. tax Good internet/computer in room Big room

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by jadabox1420 – posted on Jan 22, 2008

4

We were very happy to be here as it was a very good mini hotel in Hanoi. Location and staff working here were fantastic. Breakfast was also ok... loved to stay here. Thank you all

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by thomasjimmy001476 – posted on Jan 3, 2008

1

Highly recommend this hotel for it's most friendly and helpful staff, and location- shopping and cafes are nearby. Also, the hotel is able to arrange various day trips and tours. We booked a great day trip to Halong Bay through the hotel. The room was a nice, comfortable escape from dodging... more Highly recommend this hotel for it's most friendly and helpful staff, and location- shopping and cafes are nearby. Also, the hotel is able to arrange various day trips and tours. We booked a great day trip to Halong Bay through the hotel. The room was a nice, comfortable escape from dodging mopeds and loud honking horns. Our room had a computer with internet access, TV with cable, and daily plates of fruit and bottled water delivered. This may cost extra, just double check with the hotel on this. Breakfast was included and the menu consisted of both Vietnamese and western foods. We will stay at this hotel again on our next visit.close

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by thompsonmale2763 – posted on Jan 3, 2008

1

Reasonable hotel. Good location. Only thing I would say is that it was a little overpriced. We probably could have got a much better deal by turning up.

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by grahamgemma9983 – posted on Dec 29, 2007

7

The desk clerk was most helpful, as we left our bag with the passport and wallet in the taxi that took us to the hotel from the airport around midnight. The desk clerk called the taxi company right away, and we had our bag back with everything in it in a matter of minutes. The room could do with... more The desk clerk was most helpful, as we left our bag with the passport and wallet in the taxi that took us to the hotel from the airport around midnight. The desk clerk called the taxi company right away, and we had our bag back with everything in it in a matter of minutes. The room could do with less furniture and antique displays for not a very big room. However it looked very nice and extremly clean. Toilet is private, big with hot shower. We booked a tour 2 days 1 night to Halong and it was a very good at quality- really a good deal from hotel when we asked other guests who took the same tour. Would come back next time.close

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by mertenselskp7284 – posted on Dec 21, 2007

3

This hotel was good as it was in the best location, very clean and comfortable bed. Breakfast were not too much with toast, jam, butter, nooble,eggs, fresh milk, tea, coffee and also fruit juices. Staff were very nice, funny and friendly. The hotel didas a tour operator by themselves so the... more This hotel was good as it was in the best location, very clean and comfortable bed. Breakfast were not too much with toast, jam, butter, nooble,eggs, fresh milk, tea, coffee and also fruit juices. Staff were very nice, funny and friendly. The hotel didas a tour operator by themselves so the tours we booked was cheaper than others. Ok in total it was a valued hotel to stay- good trip to Halong Bay as well.close

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by kobaysato3338 – posted on Dec 21, 2007

1

This is a practical place to stay amidst the action of old Hanoi.If you aren't sure of your plans, compare prices for excursions with other travel agents before buying the hotel's packages.

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by devadesign5710 – posted on Dec 21, 2007

2

Thai Anh and Duc Anh must have the patience of saints running this very popular hotel. Mostly a young crowd. Nice breakfast. Comfy beds. There was a mix-up with our booking but Thai sorted accommodation for us. There was a further mix-up booking train tickets but Duc sorted that one. Overall a... more Thai Anh and Duc Anh must have the patience of saints running this very popular hotel. Mostly a young crowd. Nice breakfast. Comfy beds. There was a mix-up with our booking but Thai sorted accommodation for us. There was a further mix-up booking train tickets but Duc sorted that one. Overall a professional outfit. High recommend!close

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by monikalavay1765 – posted on Dec 15, 2007

2

What a fantastic hotel! Rooms are clean and beds are the best (had a good nights sleep for a change!) and lockers for bags. Simple breakfast but was served until 11am so no need to wake so early - home-made jams are wonderful! Everyone there is so nice and was sad to leave. Also booked 3 double... more What a fantastic hotel! Rooms are clean and beds are the best (had a good nights sleep for a change!) and lockers for bags. Simple breakfast but was served until 11am so no need to wake so early - home-made jams are wonderful! Everyone there is so nice and was sad to leave. Also booked 3 double rooms and was placed in 2 triple rooms - didn't mind this though! Definitely recommended. Also only a 5 minute walk from the airport minibus that drops you off at the Vietnamese Airlines office.close

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by kimsarah752038 – posted on Dec 15, 2007

2

Everything was much better than our expectation from hotel, room to staff. We booked a trip to Halong Bay thru this hotel with reasonable in price and good quality. High recommand!

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by kazimasu1626 – posted on Dec 9, 2007

1

the CLEANEST hotel ive ever seen. The system runs perfectly. The hostel was clean, secure.FANTASTC AND SAFE FOR FEMALE TRAVELLERS. Breakfast ,fruit,toast,cofee,tea,juice,toast,cereal,crossant. The staff are good and helpfull. Free internet is great. This is not a party hotel so dont come here if... more the CLEANEST hotel ive ever seen. The system runs perfectly. The hostel was clean, secure.FANTASTC AND SAFE FOR FEMALE TRAVELLERS. Breakfast ,fruit,toast,cofee,tea,juice,toast,cereal,crossant. The staff are good and helpfull. Free internet is great. This is not a party hotel so dont come here if you are a pill popping party freak. It is homly and close to supermarkets, fresh food/healthy food outlets, the HOAN KIEM LAKE- The best location in Hanoi is 1 min walk away. the toilet in the backside roomsm were not very large but there super clean so cant complain atall. STAY HERE !!close

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by dianaclinton4104 – posted on Dec 9, 2007

2

I would defenetly recommend this hotel. The place is very nice, the double bed is very comfortable, the TV room is large and with a lot of places to seat and the TV is very good. The breakfast was good. And at last but defenetly not the least, the staff was very helpful and very nice.

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by lilichang34923 – posted on Dec 1, 2007

2

The SUNRISE HOTEL is a very nice hotel to stay in. Rooms are clean, good size with internet in room and down at reception area. Staff are very helpful and chearful. You will be spoilt for choice as eating places are concern. There are so many and all are very good. Am suppprise that you need to... more The SUNRISE HOTEL is a very nice hotel to stay in. Rooms are clean, good size with internet in room and down at reception area. Staff are very helpful and chearful. You will be spoilt for choice as eating places are concern. There are so many and all are very good. Am suppprise that you need to ask the question regarding bargaining as I can see that you are from Singapore. I generally bargain to a compromise. You got to repect that the vendor still needs to make a living and what ever prices that you agreed on, it still be cheaper than if you were to buy the same item at home. This is because am from England and prices for everything here is extortionatate. The saving grace is that Sterling is one of he strongest currency on earth and it will go alonng way when we go to places in the Far East. High recommend this hotel to anyone.close

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by campelkevinc78899 – posted on Dec 1, 2007

1